Privacy Policy

1. Introduction

RiteKote Painting & Decorating ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and protect the information you provide when using our website and services.

2. Information We Collect

We collect information to provide better services to our users. The types of personal information we collect include:

• Contact and Estimate Form Submissions: When you request an estimate or contact us, we collect your name, email address, phone number, physical address, and project details.
• Website Analytics Usage: We collect aggregated usage data, such as IP addresses, browser types, referral pages, and timestamps, to understand how visitors interact with our website.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to improve user experience, store your preferences (such as your chosen Service Area), and analyze website traffic. Limited Meta advertising measurement is enabled for visits attributed to paid Facebook or Instagram campaigns unless you opt out. It is not enabled for ordinary direct, organic, or referral visits. You can opt out or change your saved choice at any time using the “Privacy choices” link in the website footer. Essential estimate-request features remain available regardless of your choice.

4. Advertising and Measurement Tools

We use third-party measurement tools and advertising platforms, including Google Ads and Google Analytics, to understand website use and measure marketing campaigns. When limited Meta measurement is active for a paid Facebook or Instagram visit, the Meta Pixel records page visits and confirmed estimate-request events. RiteKote does not send the name, phone number, email address, city, or project notes entered in our forms to Meta through this Pixel. Meta may use cookies and device identifiers in accordance with its own privacy policy.

5. Sharing with Third-Party Service Providers

We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers solely to:

• Facilitate our services (e.g., website hosting, customer relationship management tools).
• Analyze how our website is used.
• Manage communications and marketing efforts on our behalf.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. How We Protect Your Information

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal data, remember that no method of transmission over the internet, or method of electronic storage, is 100% secure.

7. Contact Us

If you have any questions about this Privacy Policy, your data, or our privacy practices, please contact us at:

Email: cristian@ritekote.ca
Phone: (705) 999-7123
Service Area: Barrie, South Simcoe, and select surrounding communities in Ontario